Insights

Social Accountability Technical Organizational Capacity Assessment

The goal of the Social Accountability (SA) technical capacity assessment tool (TOCA) is to assist nongovernmental organizations (NGOs), and community-based organizations (CBOs) involved in social accountability activities and who wish to improve their organizational capacity to conduct such activities in the future. Social accountability strategies are being used in an increasing number of countries to build community feedback mechanisms as a means of improving health system performance.